Shipping Policy

At Cuddies, we’re committed to ensuring that every order arrives quickly, safely, and in perfect condition. Our goal is to make your shopping experience simple and worry-free from checkout to delivery.

We offer free standard shipping on all orders, with no minimum purchase required. This means the price you see at checkout is the price you pay — no hidden fees or surprise charges. We understand how important it is to receive your order promptly, so we work closely with trusted shipping partners to provide reliable and efficient service.

Orders are typically processed within 1–2 business days after payment confirmation. Once your order has been packed and shipped, you’ll receive a confirmation email containing your tracking number so you can follow your package every step of the way.

Delivery times vary depending on your location. For customers within the United States, standard shipping usually takes 3–6 business days after dispatch. For international orders, including those shipped to Canada, Europe, and other destinations, delivery typically takes 5–8 business days. Please note that these are estimated timeframes and may vary slightly during peak seasons, holidays, or due to carrier delays.

If your order has not arrived within the expected time, please check your tracking link first, as it provides the most up-to-date delivery information. If there are still concerns, contact our customer service team — we’ll gladly investigate and help ensure your package arrives safely.

We do not currently offer express or overnight shipping options, but we plan to introduce faster delivery choices in the near future. We appreciate your patience and understanding as we continue to improve our logistics network.

Please make sure all shipping details are entered correctly at checkout. We cannot be held responsible for delays or lost packages due to incorrect or incomplete addresses. Once an order has shipped, we are unable to make changes to the delivery address.

Your satisfaction is our top priority, and we’re here to help with any shipping-related questions or concerns.